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What reports does Teller provide for finance and management?

Teller Government Cashiering includes a comprehensive reporting suite including key features like real-time dashboards for supervisors and detailed transaction exports for auditors. Standard reports cover daily operations, and custom reports can be built for your agency's specific needs.

Daily Operations
Reporting
Features

Does Teller Support Remote and Satellite Offices?

Teller is a cloud-based platform that supports unlimited locations from a single deployment. Whether you have one office or fifty, all transactions flow into the same system with real-time visibility.

Getting Started
Daily Operations
Multi-Location

How does Teller handle PCI compliance for government payments?

Teller Government Cashiering uses a semi-integrated payment architecture that keeps your agency out of PCI scope while maintaining full control over your cashiering operations. Card data never touches your network — it goes directly from the payment terminal to the processor, while Teller handles everything else.

Security & Compliance
Features

Can Teller Replace Our Spreadsheet-Based Processes?

Yes, and most agencies find the transition smoother than expected. Teller replaces manual spreadsheets, paper logs, and disconnected cash drawers with a unified system that automates what you're currently doing by hand.

Daily Operations
Implementation

What Security Certifications Does Teller Have?

Teller maintains SOC 2 Type 2 certification and PCI DSS compliance, with infrastructure hosted on AWS with geographic redundancy. Security isn't an add-on — it's foundational to how our platform is built and operated.

Security & Compliance
Features

Can Teller support shared services across multiple jurisdictions?

Teller Government Cashiering is built for state and local governments that serve multiple jurisdictions, departments, or entities from a single platform. Whether you're a county collecting for cities, a regional authority serving multiple municipalities, or a state agency with distributed offices, Teller scales to match your organizational complexity.‍

Getting Started
Multi-Location

What payment methods does Teller accept?

Teller Government Cashiering supports every payment type your citizens use — from cash and checks to credit cards and mobile wallets. Our system handles multiple tenders in a single transaction, calculates change automatically, and routes each payment type to the appropriate settlement process.

Getting Started
Features

What Happens During a Teller Implementation?

A typical Teller implementation takes 8-16 weeks from kickoff to go-live, depending on the number of departments, integrations, and locations involved. The process is structured, predictable, and designed to minimize disruption to your operations.

Getting Started
Implementation

How Does Teller Reduce Cashier Training Time?

Teller's intuitive interface dramatically reduces the time needed to train new cashiers versus legacy systems. The overwhelming majority of our clients report that new cashiers are productive within 2-4 hours of initial training.

Implementation
Features

How Does Teller Integrate With Our Existing ERP?

Teller connects directly to your ERP and financial systems through pre-built integrations—no middleware, no manual exports, no end-of-day batch files. Payments flow from the point of sale to your general ledger automatically.

Getting Started
Integrations

How does Teller handle cash drawers and physical cash reconciliation?

Teller Government Cashiering includes complete cash drawer management — from opening counts through end-of-day balancing. Our system tracks every cash transaction in real time and guides cashiers through reconciliation, making drawer close-out fast and accurate.

Daily Operations

How Does Teller Handle Complex Revenue Streams?

Teller is designed for the reality of government revenue collection: dozens of fee types, multiple departments, split payments, partial payments, and complex allocation rules—all in one transaction if needed.

Daily Operations
Features

How does Teller handle audit trails and daily reconciliation?

Teller Government Cashiering provides complete, tamper-proof audit trails for every transaction — from the moment a payment is initiated through final posting to your ERP. Every action is logged with timestamps, user IDs, and workstation information, giving you the documentation you need for internal audits, state compliance, and GASB reporting.

Security & Compliance
Daily Operations
Reporting

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Support
What reports does Teller provide for finance and management?

What reports does Teller provide for finance and management?

‍

Teller Government Cashiering includes a comprehensive reporting suite including key features like real-time dashboards for supervisors and detailed transaction exports for auditors. Standard reports cover daily operations, and custom reports can be built for your agency's specific needs.

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Real-Time Dashboards

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Supervisors and managers can monitor operations as they happen:

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  • Today's activity — Payments processed, amounts collected, transactions by type
  • Cashier status — Who's logged in, drawer status, current activity
  • Location overview — Multi-site agencies see all locations at a glance
  • Alerts — Voids, large transactions, and exceptions flagged automatically

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Dashboards refresh in real time — no waiting for batch reports to see what's happening.

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Standard Reports

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Teller includes pre-built reports for common needs:

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Daily Operations

  • Daily Receipt Journal — Every transaction for the day, by cashier or department
  • Drawer Reconciliation — Opening, activity, and closing balances by drawer
  • Tender Summary — Totals by payment type (cash, check, card, etc.)
  • Void/Adjustment Log — All corrections with original transaction details

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Financial & GL

  • GL Distribution — Revenue by account code, ready for journal entry
  • Department Summary — Collections by department or jurisdiction
  • Fund Summary — Revenue by fund for fund accounting
  • ERP Posting Report — Detail of what was sent to your financial system

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Management

  • Cashier Performance — Transactions per hour, average handle time, accuracy
  • Payment Type Trends — Shift from cash to card over time
  • Peak Time Analysis — Busiest hours and days for staffing decisions
  • Revenue by Category — What types of payments are driving volume

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Compliance & Audit

  • Transaction Detail — Complete record of every transaction for audit
  • User Activity Log — Login/logout, actions taken, access attempts
  • Exception Report — Voids, overrides, unusual patterns flagged
  • Audit Trail Export — Full audit history in auditor-friendly format

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Custom Reports

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Beyond standard reports, Teller supports:

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  • Report builder — Create custom reports from available data fields
  • Scheduled delivery — Automatic email distribution daily, weekly, or monthly
  • Export formats — PDF, Excel, CSV for further analysis
  • API access — Pull data into external BI tools (Tableau, Power BI, etc.)

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If you have a reporting need the standard reports don't cover, custom reports can usually be configured without development work.

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Data Retention

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Teller maintains historical data for:

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  • Transaction history — Full detail available for 7+ years (configurable)
  • Report archives — Previously generated reports stored for reference
  • Trend analysis — Compare current period to prior months, quarters, years

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Historical data supports both operational analysis and long-term audit requirements.

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Integration with Finance Systems

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Reports are helpful, but automated data flow is better. Teller integrates with 90+ ERP systems to:

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  • Post daily activity automatically — No manual journal entries
  • Reconcile across systems — Teller totals match GL totals
  • Support month-end close — All data flows before your deadline

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For systems without direct integration, scheduled exports can feed your import processes.

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Learn More

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Need a specific report or analytics capability? Contact us to discuss your agency's reporting requirements.

More Support Articles

Does Teller Support Remote and Satellite Offices?

Teller is a cloud-based platform that supports unlimited locations from a single deployment. Whether you have one office or fifty, all transactions flow into the same system with real-time visibility.

Getting Started
Daily Operations
Multi-Location

How does Teller handle PCI compliance for government payments?

Teller Government Cashiering uses a semi-integrated payment architecture that keeps your agency out of PCI scope while maintaining full control over your cashiering operations. Card data never touches your network — it goes directly from the payment terminal to the processor, while Teller handles everything else.

Security & Compliance
Features

Can Teller Replace Our Spreadsheet-Based Processes?

Yes, and most agencies find the transition smoother than expected. Teller replaces manual spreadsheets, paper logs, and disconnected cash drawers with a unified system that automates what you're currently doing by hand.

Daily Operations
Implementation
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