Where Is Teller Hosted, and How Reliable Is It?
Teller runs on AWS (Oregon primary, Virginia DR) with a 99.9% business-hours SLA, annual SOC 2 Type 2, and 5-minute RPO.
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Teller maintains SOC 2 Type 2 certification and PCI DSS compliance, with infrastructure hosted on AWS with geographic redundancy. Security isn't an add-on — it's foundational to how our platform is built and operated.
Teller undergoes annual SOC 2 Type 2 audits conducted by independent third-party auditors. This certification validates that our security controls are not only designed correctly but operating effectively over time.
The audit covers:
Current SOC 2 reports are available to existing and prospective clients under NDA. Please reach out to us directly if you'd like to review these reports.
Teller uses a semi-integrated payment architecture that keeps cardholder data out of the core application. When a customer swipes, dips, or taps their card:
This approach dramatically reduces PCI scope for your agency while maintaining full payment functionality.
Teller runs on Amazon Web Services (AWS) with:
All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
Teller supports enterprise authentication:
Your IT team maintains control over who can access what, with full audit logging of all user activity.
Need security documentation for your procurement process? Contact us to request our security package.
