Teller logo - Government cashiering and payment solutions homepage
Home
Solutions
Teller Solutions
VIEW ALL
Enterprise Cashiering
Comprehensive suite
Integrated by Design
APIs and plugins
Devices
POS peripherals
Online Payment Portal
Direct to user
Revenue Submission
Unify departments and districts
Management & Reporting
Data and insights
Implementation
Workshops and support
Merchant Processing
Powered by Fiserv
POS Receipting
Print, scan, process
Ready to modernize?
Let's talk.
GET STARTED
Integrations
Resources
Teller Resources
Newsroom
Company updates and press
Guides
Implementation, trends, & more
Support
FAQs and articles
AboutContact
GET STARTED
Open navigation menu for Teller cashiering solutions

Support

How can we help you?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

What reports does Teller provide for finance and management?

Teller Government Cashiering includes a comprehensive reporting suite including key features like real-time dashboards for supervisors and detailed transaction exports for auditors. Standard reports cover daily operations, and custom reports can be built for your agency's specific needs.

Daily Operations
Reporting
Features

Does Teller Support Remote and Satellite Offices?

Teller is a cloud-based platform that supports unlimited locations from a single deployment. Whether you have one office or fifty, all transactions flow into the same system with real-time visibility.

Getting Started
Daily Operations
Multi-Location

How does Teller handle PCI compliance for government payments?

Teller Government Cashiering uses a semi-integrated payment architecture that keeps your agency out of PCI scope while maintaining full control over your cashiering operations. Card data never touches your network — it goes directly from the payment terminal to the processor, while Teller handles everything else.

Security & Compliance
Features

Can Teller Replace Our Spreadsheet-Based Processes?

Yes, and most agencies find the transition smoother than expected. Teller replaces manual spreadsheets, paper logs, and disconnected cash drawers with a unified system that automates what you're currently doing by hand.

Daily Operations
Implementation

What Security Certifications Does Teller Have?

Teller maintains SOC 2 Type 2 certification and PCI DSS compliance, with infrastructure hosted on AWS with geographic redundancy. Security isn't an add-on — it's foundational to how our platform is built and operated.

Security & Compliance
Features

Can Teller support shared services across multiple jurisdictions?

Teller Government Cashiering is built for state and local governments that serve multiple jurisdictions, departments, or entities from a single platform. Whether you're a county collecting for cities, a regional authority serving multiple municipalities, or a state agency with distributed offices, Teller scales to match your organizational complexity.‍

Getting Started
Multi-Location

What payment methods does Teller accept?

Teller Government Cashiering supports every payment type your citizens use — from cash and checks to credit cards and mobile wallets. Our system handles multiple tenders in a single transaction, calculates change automatically, and routes each payment type to the appropriate settlement process.

Getting Started
Features

What Happens During a Teller Implementation?

A typical Teller implementation takes 8-16 weeks from kickoff to go-live, depending on the number of departments, integrations, and locations involved. The process is structured, predictable, and designed to minimize disruption to your operations.

Getting Started
Implementation

How Does Teller Reduce Cashier Training Time?

Teller's intuitive interface dramatically reduces the time needed to train new cashiers versus legacy systems. The overwhelming majority of our clients report that new cashiers are productive within 2-4 hours of initial training.

Implementation
Features

How Does Teller Integrate With Our Existing ERP?

Teller connects directly to your ERP and financial systems through pre-built integrations—no middleware, no manual exports, no end-of-day batch files. Payments flow from the point of sale to your general ledger automatically.

Getting Started
Integrations

How does Teller handle cash drawers and physical cash reconciliation?

Teller Government Cashiering includes complete cash drawer management — from opening counts through end-of-day balancing. Our system tracks every cash transaction in real time and guides cashiers through reconciliation, making drawer close-out fast and accurate.

Daily Operations

How Does Teller Handle Complex Revenue Streams?

Teller is designed for the reality of government revenue collection: dozens of fee types, multiple departments, split payments, partial payments, and complex allocation rules—all in one transaction if needed.

Daily Operations
Features

How does Teller handle audit trails and daily reconciliation?

Teller Government Cashiering provides complete, tamper-proof audit trails for every transaction — from the moment a payment is initiated through final posting to your ERP. Every action is logged with timestamps, user IDs, and workstation information, giving you the documentation you need for internal audits, state compliance, and GASB reporting.

Security & Compliance
Daily Operations
Reporting

No results.

Support
What Security Certifications Does Teller Have?

What Security Certifications Does Teller Have?

‍

Teller maintains SOC 2 Type 2 certification and PCI DSS compliance, with infrastructure hosted on AWS with geographic redundancy. Security isn't an add-on — it's foundational to how our platform is built and operated.

‍

‍

SOC 2 Type 2 Certified

‍

Teller undergoes annual SOC 2 Type 2 audits conducted by independent third-party auditors. This certification validates that our security controls are not only designed correctly but operating effectively over time.

‍

The audit covers:

‍

  • Security policies and procedures
  • Access controls and authentication
  • Data encryption and protection
  • Incident response and monitoring
  • Change management processes

‍

Current SOC 2 reports are available to existing and prospective clients under NDA. Please reach out to us directly if you'd like to review these reports.

‍

‍

PCI DSS Compliance

‍

Teller uses a semi-integrated payment architecture that keeps cardholder data out of the core application. When a customer swipes, dips, or taps their card:

‍

  1. Card data goes directly to the payment processor
  2. Teller receives only a token and authorization response
  3. No card numbers are stored, processed, or transmitted through Teller

‍

This approach dramatically reduces PCI scope for your agency while maintaining full payment functionality.

‍

‍

Infrastructure Security

‍

Teller runs on Amazon Web Services (AWS) with:

‍

  • Primary data center: AWS US-West (Oregon)
  • Disaster recovery: AWS US-East (Virginia)
  • Data replication: Multi-AZ with continuous replication
  • Recovery objectives: RPO of 5 minutes, RTO of 1 business day

‍

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).

‍

‍

Access Controls

‍

Teller supports enterprise authentication:

‍

  • Single Sign-On (SSO) via OpenID Connect
  • Azure Active Directory integration
  • ADFS compatibility
  • Role-based permissions with granular controls

‍

Your IT team maintains control over who can access what, with full audit logging of all user activity.

‍

‍

Learn More

‍

Need security documentation for your procurement process? Contact us to request our security package.

More Support Articles

What reports does Teller provide for finance and management?

Teller Government Cashiering includes a comprehensive reporting suite including key features like real-time dashboards for supervisors and detailed transaction exports for auditors. Standard reports cover daily operations, and custom reports can be built for your agency's specific needs.

Daily Operations
Reporting
Features

Does Teller Support Remote and Satellite Offices?

Teller is a cloud-based platform that supports unlimited locations from a single deployment. Whether you have one office or fifty, all transactions flow into the same system with real-time visibility.

Getting Started
Daily Operations
Multi-Location

How does Teller handle PCI compliance for government payments?

Teller Government Cashiering uses a semi-integrated payment architecture that keeps your agency out of PCI scope while maintaining full control over your cashiering operations. Card data never touches your network — it goes directly from the payment terminal to the processor, while Teller handles everything else.

Security & Compliance
Features
Teller brand icon representing excellence in government payment systems

Have questions?

Reach out to us directly! We look forward to connecting with you.

Contact Us
Teller logo - Government cashiering and payment solutions homepage
Visit Teller's LinkedIn profile for updates on our government cashiering technology
Visit Teller's Facebook profile for updates on our government cashiering technology
GET STARTED
Solutions
All Solutions
Enterprise Cashiering
POS Receipting
Integrated by Design
Devices
Online Payment Portal
Revenue Submission
Management & Reporting
Implementation
Merchant Processing
Integrations
All Integrations
Banks
Credit Processors
ERP - Financial
Permitting
POS Equipment
Property Tax
Public Records
Software Integrators
Technology Partners
Utility Billing
More Integrations
Quick Links
About Teller
Newsroom
Guides
Support
Careers
Connect
Contact Us
Can/Am Technologies
1-844-5-TELLER
(1-844-583-5537)
sales@canamtechnologies.com
©2026 Can/Am Technologies. All Rights Reserved.
Privacy Policy
Terms of Use