What payment methods does Teller accept?
Teller Government Cashiering supports every payment type your citizens use — from cash and checks to credit cards and mobile wallets. The system handles multiple tenders in a single transaction, calculates change automatically, and routes each payment type to the appropriate settlement process.
Accepted Payment Methods
Cash
- Currency — All denominations, with optional bill/coin counting
- Coin — Manual entry or coin counter integration
- Foreign currency — Configurable for border communities (if enabled)
- Change calculation — Automatic, with suggested denomination breakdown
Checks
- Personal checks — With optional ID verification prompts
- Business checks — Corporate and government checks
- Cashier's checks — Bank-issued guaranteed funds
- Money orders — Postal and commercial money orders
- Check scanning — Capture check images for records and remote deposit
Cards
- Credit cards — Visa, Mastercard, American Express, Discover
- Debit cards — PIN and signature debit
- EMV chip — Industry-standard chip card security
- Contactless/NFC — Tap-to-pay cards, Apple Pay, Google Pay
- HSA/FSA cards — For eligible fee types (where configured)
Other Tenders
- Wire transfers — For large payments, with reference number tracking
- ACH/eCheck — Electronic bank transfers
- Payment plans — Installment payments tracked over time
- Credits/refunds — Apply prior overpayments or account credits
- Vouchers/coupons — Configurable for agency-specific programs
Split Tender Transactions
Citizens often want to pay with multiple methods. Teller handles this seamlessly:
Example: A $500 property tax payment
- $200 cash
- $300 on a debit card
The cashier enters each tender, Teller tracks the remaining balance, and a single receipt shows the complete transaction with both payment methods.
Configurable by Department
Different departments can accept different payment types:
Department
Cash
Check
Card
ACH
Tax Collector
✓
✓
✓
✓
Building Permits
✓
✓
✓
—
Courts
✓
✓
—
—
Utilities
✓
✓
✓
✓
You control which tenders are available where, including setting minimum/maximum amounts by payment type.
Convenience Fees
For card payments, Teller supports:
- Flat fees — Fixed dollar amount per transaction
- Percentage fees — Percentage of payment amount
- Hybrid — Percentage with minimum/maximum caps
- Absorbed fees — Agency pays processing costs (no citizen fee)
- Fee display — Clear disclosure before payment completion
Fee structures are configurable by department, payment type, and channel (in-person vs. online).
Online Payments (Teller Online)
For self-service payments through your website, Teller Online supports:
- Credit and debit cards — Same card types as in-person
- eCheck/ACH — Bank account payments with lower processing costs
- Payment scheduling — Citizens can schedule future payments
- Recurring payments — Automatic payments for ongoing obligations
Online payments reconcile with in-person transactions in a single system.
Learn More
Need to support a specific payment type? Contact us to discuss your agency's payment acceptance requirements.
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