How does Teller handle audit trails and daily reconciliation?
Teller Government Cashiering provides complete, tamper-proof audit trails for every transaction — from the moment a payment is initiated through final posting to your ERP. Every action is logged with timestamps, user IDs, and workstation information, giving you the documentation you need for internal audits, state compliance, and GASB reporting.
Real-Time Transaction Logging
Every payment processed through Teller is automatically logged with:
- Transaction timestamp — date and time to the second
- Cashier identification — who processed the payment
- Workstation ID — which terminal or device was used
- Payment details — amount, tender type, receipt number
- GL coding — how the transaction was distributed
- Any modifications — voids, adjustments, and corrections with full before/after records
This happens automatically. Cashiers don't need to do anything extra — the audit trail builds itself as they work.
End-of-Day Reconciliation
Teller's reconciliation workflow helps cashiers and supervisors close out each day with confidence:
- Drawer balancing — Compare physical cash and checks against system totals
- Batch review — See all transactions for the shift or day in one view
- Discrepancy flagging — System highlights any differences for investigation
- Supervisor approval — Optional sign-off workflow before final close
- ERP posting — Reconciled totals post automatically to your financial system
Most agencies complete daily reconciliation in under 15 minutes per cashier station.
Multi-Location Roll-Up
For agencies with multiple offices or departments, Teller aggregates reconciliation data across all locations:
- Department-level summaries — Each office closes independently
- Agency-wide reporting — Finance sees consolidated totals
- Cross-location visibility — Supervisors can monitor any location in real time
Integration with Your ERP
Reconciled transactions flow directly to your ERP system — Oracle, Workday, Tyler, or any of Teller's 90+ supported integrations. This eliminates manual journal entries and ensures your general ledger matches your cashiering records.
Compliance-Ready Documentation
Teller's audit trails are designed to satisfy:
- State auditor requirements — Complete transaction history with source documentation
- GASB reporting standards — Proper revenue recognition and fund accounting
- Internal audit needs — User activity logs and exception reports
- PCI compliance — Sensitive payment data handled per PCI-DSS requirements
Learn More
Questions about audit capabilities for your specific compliance requirements? Contact us to discuss your agency's needs.
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