Where Is Teller Hosted, and How Reliable Is It?
Teller runs on AWS (Oregon primary, Virginia DR) with a 99.9% business-hours SLA, annual SOC 2 Type 2, and 5-minute RPO.
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Teller is designed for the reality of government revenue collection: dozens of fee types, multiple departments, split payments, partial payments, and complex allocation rules—all in one transaction if needed.
A single customer visit might include:
Teller handles all of this in one transaction. Each line item routes to the correct department, fund, and GL code automatically. The cashier doesn't need to know complex accounting rules, because our system does.
Teller processes virtually any payment type a government agency collects:
When a customer pays less than the full amount owed, Teller applies configurable allocation rules:
Partial payments, payment plans, and overpayments are all tracked with full audit trails.
Teller doesn't replace your billing systems—it connects to them. When a customer looks up their utility bill or property tax balance, Teller pulls the current amount due from your existing systems in real-time. Payments post back automatically, keeping everything synchronized.
Dealing with complex revenue scenarios? Schedule a demo to see how Teller handles your specific workflows.
