How Does Teller Handle Complex Revenue Streams?
Teller is designed for the reality of government revenue collection: dozens of fee types, multiple departments, split payments, partial payments, and complex allocation rules—all in one transaction if needed.
Multi-Department, Multi-Tender Transactions
A single customer visit might include:
- Property tax payment (split across multiple parcels)
- Utility bill payment
- Building permit fee
- Dog license renewal
Teller handles all of this in one transaction. Each line item routes to the correct department, fund, and GL code automatically. The cashier doesn't need to know the accounting rules—the system does.
Revenue Types Teller Supports
Teller processes virtually any payment type a government agency collects:
- Property taxes — with support for installment plans, delinquent amounts, and multiple parcel lookups
- Utility billing — water, sewer, electric, gas, and stormwater
- Permits and licenses — building, business, contractor, pet, and more
- Court payments — fines, fees, restitution, and payment plans
- Parks and recreation — program registration, facility rentals, membership fees
- Miscellaneous receivables — any ad-hoc payment with custom GL coding
Flexible Payment Allocation
When a customer pays less than the full amount owed, Teller applies configurable allocation rules:
- Oldest balance first
- Penalties and interest before principal
- Specific fund priorities
- Custom rules based on your policies
Partial payments, payment plans, and overpayments are all tracked with full audit trails.
Integration With Source Systems
Teller doesn't replace your billing systems—it connects to them. When a customer looks up their utility bill or property tax balance, Teller pulls the current amount due from your existing systems in real-time. Payments post back automatically, keeping everything synchronized.
Dealing with complex revenue scenarios? Schedule a demo to see how Teller handles your specific workflows.