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What reports does Teller provide for finance and management?

Teller Government Cashiering includes a comprehensive reporting suite including key features like real-time dashboards for supervisors and detailed transaction exports for auditors. Standard reports cover daily operations, and custom reports can be built for your agency's specific needs.

Daily Operations
Reporting
Features

Does Teller Support Remote and Satellite Offices?

Teller is a cloud-based platform that supports unlimited locations from a single deployment. Whether you have one office or fifty, all transactions flow into the same system with real-time visibility.

Getting Started
Daily Operations
Multi-Location

How does Teller handle PCI compliance for government payments?

Teller Government Cashiering uses a semi-integrated payment architecture that keeps your agency out of PCI scope while maintaining full control over your cashiering operations. Card data never touches your network — it goes directly from the payment terminal to the processor, while Teller handles everything else.

Security & Compliance
Features

Can Teller Replace Our Spreadsheet-Based Processes?

Yes, and most agencies find the transition smoother than expected. Teller replaces manual spreadsheets, paper logs, and disconnected cash drawers with a unified system that automates what you're currently doing by hand.

Daily Operations
Implementation

What Security Certifications Does Teller Have?

Teller maintains SOC 2 Type 2 certification and PCI DSS compliance, with infrastructure hosted on AWS with geographic redundancy. Security isn't an add-on — it's foundational to how our platform is built and operated.

Security & Compliance
Features

Can Teller support shared services across multiple jurisdictions?

Teller Government Cashiering is built for state and local governments that serve multiple jurisdictions, departments, or entities from a single platform. Whether you're a county collecting for cities, a regional authority serving multiple municipalities, or a state agency with distributed offices, Teller scales to match your organizational complexity.‍

Getting Started
Multi-Location

What payment methods does Teller accept?

Teller Government Cashiering supports every payment type your citizens use — from cash and checks to credit cards and mobile wallets. Our system handles multiple tenders in a single transaction, calculates change automatically, and routes each payment type to the appropriate settlement process.

Getting Started
Features

What Happens During a Teller Implementation?

A typical Teller implementation takes 8-16 weeks from kickoff to go-live, depending on the number of departments, integrations, and locations involved. The process is structured, predictable, and designed to minimize disruption to your operations.

Getting Started
Implementation

How Does Teller Reduce Cashier Training Time?

Teller's intuitive interface dramatically reduces the time needed to train new cashiers versus legacy systems. The overwhelming majority of our clients report that new cashiers are productive within 2-4 hours of initial training.

Implementation
Features

How Does Teller Integrate With Our Existing ERP?

Teller connects directly to your ERP and financial systems through pre-built integrations—no middleware, no manual exports, no end-of-day batch files. Payments flow from the point of sale to your general ledger automatically.

Getting Started
Integrations

How does Teller handle cash drawers and physical cash reconciliation?

Teller Government Cashiering includes complete cash drawer management — from opening counts through end-of-day balancing. Our system tracks every cash transaction in real time and guides cashiers through reconciliation, making drawer close-out fast and accurate.

Daily Operations

How Does Teller Handle Complex Revenue Streams?

Teller is designed for the reality of government revenue collection: dozens of fee types, multiple departments, split payments, partial payments, and complex allocation rules—all in one transaction if needed.

Daily Operations
Features

How does Teller handle audit trails and daily reconciliation?

Teller Government Cashiering provides complete, tamper-proof audit trails for every transaction — from the moment a payment is initiated through final posting to your ERP. Every action is logged with timestamps, user IDs, and workstation information, giving you the documentation you need for internal audits, state compliance, and GASB reporting.

Security & Compliance
Daily Operations
Reporting

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Support
Can Teller Replace Our Spreadsheet-Based Processes?

Can Teller Replace Our Spreadsheet-Based Processes?

‍

Yes, and most agencies find the transition smoother than expected. Teller replaces manual spreadsheets, paper logs, and disconnected cash drawers with a unified system that automates what you're currently doing by hand.

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What Spreadsheet Processes Teller Replaces

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Daily cash reconciliation. No more manually tallying receipts against drawer counts. Teller tracks every transaction and generates end-of-day reports automatically, down to the penny.

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Receipt logging. Every payment gets a system-generated receipt with a unique transaction ID, timestamp, cashier ID, and payment details. No handwritten receipt books.

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Revenue tracking by department. Instead of emailing spreadsheets between departments, everyone accesses the same real-time data with appropriate permissions.

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Bank deposit preparation. Teller generates deposit slips, batches checks for scanning, and creates the reports your bank needs—no manual compilation required.

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Payment plan tracking. Structured payment arrangements with automatic balance calculations and reminder generation, replacing manual tracking sheets.

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The Transition Process

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Moving from spreadsheets to Teller doesn't mean losing your historical data or changing everything overnight. A typical transition includes:

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  1. Data mapping — We work with your team to understand your current spreadsheet structure and map it to Teller's configuration
  2. Historical import — Where needed, we can import historical payment data so you have continuity
  3. Parallel operation — Many agencies run both systems briefly to build confidence
  4. Phased rollout — Start with one department or location, then expand as your team gets comfortable

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What You Gain

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  • Accuracy — System-enforced math eliminates addition errors
  • Audit trail — Every transaction logged with who, what, when, and how
  • Time savings — Hours spent on weekly reconciliation are reduced to minutes
  • Real-time visibility — Know your revenue position at any moment, not just month-end
  • Reduced risk — No more lost spreadsheets or version confusion

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Learn More

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Ready to move beyond spreadsheets? Request a demo to see what a modern cashiering system looks like.

More Support Articles

What reports does Teller provide for finance and management?

Teller Government Cashiering includes a comprehensive reporting suite including key features like real-time dashboards for supervisors and detailed transaction exports for auditors. Standard reports cover daily operations, and custom reports can be built for your agency's specific needs.

Daily Operations
Reporting
Features

Does Teller Support Remote and Satellite Offices?

Teller is a cloud-based platform that supports unlimited locations from a single deployment. Whether you have one office or fifty, all transactions flow into the same system with real-time visibility.

Getting Started
Daily Operations
Multi-Location

How does Teller handle PCI compliance for government payments?

Teller Government Cashiering uses a semi-integrated payment architecture that keeps your agency out of PCI scope while maintaining full control over your cashiering operations. Card data never touches your network — it goes directly from the payment terminal to the processor, while Teller handles everything else.

Security & Compliance
Features
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