Press Release

City of Grand Prairie Selects Teller Government Cashiering to Modernize Revenue Collection Operations

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The City of Grand Prairie, Texas has selected Teller Government Cashiering to support a multi-phase modernization initiative focused on streamlining revenue collection, payment processing, and financial operations.

The initiative will improve payment processing efficiency, automate check handling, and provide a modern online payment experience for customers. The initial implementation will establish a foundation for broader enterprise payment modernization efforts planned for future phases.

Teller Government Cashiering will integrate directly with Workday Financials and Accounts Receivable to support invoice retrieval, Worktags, automated financial synchronization, and reconciliation workflows while maintaining Workday as the system of record.

A future phase of the project is expected to expand Teller Government Cashiering across additional departments and revenue streams, aligning with the City’s planned implementation of a new enterprise resource planning (ERP) platform.

The City of Grand Prairie joins a growing regional customer base that includes Denton County, City of Amarillo, City of McAllen, and City of Galveston in TX; Tulsa County, OK; Bernalillo County, NM; and Mesa County and City of Arvada in CO, among many others.

Teller Solutions for City of Grand Prairie

Phase one of the project includes:

  • Check Recognition and Bulk Check Scanning
  • Image Cash Letter (ICL) Processing
  • Online Customer Payment Portal
  • Credit Card Processing Integration
  • Workday Financials and Accounts Receivable Integration

City Profile

Located in the Dallas-Fort Worth metropolitan area, Grand Prairie is one of North Texas’ fastest-growing communities. The City provides a wide range of municipal services and continues to invest in technology initiatives that improve operational efficiency and customer service.

Population 71,160

Why They Chose Teller

  • Automated check recognition and bulk scanning capabilities
  • Direct integration with Workday Financials and Accounts Receivable
  • Online customer self-service payment options
  • Improved reconciliation and financial visibility
  • Scalable platform capable of supporting future enterprise expansion
  • Proven success serving local governments throughout Texas and the Southwest

Photo courtesy Wikimedia Commons

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