Marion County, WA – Public Works Engineering Department

Public Works Engineering was issuing handwritten receipts to customers at the front counter. Receipts had to be manually reconciled at the end of each day. The supervisor audit of paper receipts was taking 2 – 3 hours per week…

Hamilton County, IN – Check Workflow Automation

A check payment at Hamilton County’s Health department triggered a long process. The process was onerous and time consuming…

Clark County, WA – Joint Lobby Point of Sale

Before Teller, point-of-sale was not consolidated. Two entirely separate cashiering systems resulted in slow processing times, crowded desks, and a cumbersome manual process…